Terms and Conditions
- Post and Package Free of Charge
- Goods despatched within 24 hours of receipt of payment (except weekends)
- Orders received after 2pm Friday will be despatched Monday of the fiollowing week
- Please allow 48 hours for delivery in the UK mainland.
- Overseas visitors please allow 14 days
- All financial transactions to be complete before despatch can take place.
Returns Procedure
If your product is defective in any way please email us at aishaproducts.co.uk Defective items will be replaced upon receipt of the defective product. All defective returns must be returned within 30 days of receipt.
All returned products must be returned in the original boxes with all contents included. Email us with the following details:
- Your name and order number.
- Your e-mail address.
- The product title being returned.
- Description of the fault.
Once we receive your email we will send you an RMA and return postal address.
Cancellation/Non-faulty Returns:
You have the right to cancel within seven days of your contract with us, or seven days after receipt of the goods (whichever is the longer). If you do cancel your order, you will have any payment returned to you. If you cancel after shipment of any goods, you must return them to us within 14 days if they are faulty, or within 7 days if the goods are incorrect or not required.
Due to Health and Hygiene considerations we are only able to accept returns of items for any reason other than
faulty goods if the packaging and/or security seal is unbroken. All goods must be returned with their packaging
intact and in their original condition.